Total Engagement for Shopping Destinations

A quick line to say that at 11am tomorrow (Wed 27th), I am running the third and final webinar in our series with my colleagues at DestinationCMS¬†. This will cover ‘Total Engagement’ for shopping centres. It focuses on digital and social media planning, delivery and support for the Centre, its retailers and shoppers. What has […]

Mall-to-Mobile …

Over the last two years I have helped to develop a unique product for the UK’s shopping centre industry – Mall-to-Mobile. Having worked with shopping destinations for more than 20 years, I have seen most things. In particular, I have seen how shopping centre marketing has changed. The work through 2012 was to realise what […]

Kiss of Life – or Death – for Scotland’s High Streets?

I see ‘retail chiefs’ are now demanding action from the Scottish Government after the latest figures show 10% of shops across Scotland are now empty ( And the resulting flurry of social media chat where some folk claimed that, in their neighbourhoods, only 10% were occupied! The Scottish Retail Consortium (SRC) has accused the Scottish […]

Another Talking Shop on The High Street?

Yet another forum. Yet another talking shop? The Government has just launched the ‘Future High Streets Forum’ (¬†with a focus to address the issues facing struggling town centres across the UK. It is a worthy act, but one I question as there is still too much talking and not enough action. The Portas Pilot Review […]